EMERGENCY INFORMATION:

FIRE:

In case of fire, shout "Kaji-da!" (Fire!) to alert others and dial 119 immediately. Clearly and calmly give your name, describe the location of the fire and the address.

DIALLING 119:

119: Kochira Shobokyoku desu. Kaji desu ka? Kyukyu desu ka?

(Fire Department. Do you have a fire or a medical emergency?)

You: Kaji desu.

(A fire.)

119: Basho to namae wo oshietekudasai.

(Please tell me your name and the place of the fire.)

You: (NAME) desu. (AREA NAME) -cho(BLOCK NUMBER)chome(BUILDING NUMBER)ban(APT NUMBER)go desu.

119: Nani ga moete-imasu ka?

(What is burning?)

You: eg. Tonari no ie ga moete-imasu.

(eg. The house next door.)

119: Wakarimashita. Shobosha ga sugi ni ikimasu.

(Okay. A fire engine will be there soon.)

CALLING 119 FROM DIFFERENT TYPES OF PHONES:

For privately installed phones (at home or at work) and for grey card phones, lift the reciever and dial 119.

For green and orange card phones, push the emrgency calls button and then dial 119. It is not necessary to insert a coin or card.

For red and pink phones which are the most common phones in shops, you can get a person from the shop to call for you or get them to insert the key into the telephone and dial 119, making a coin unnecessary.

WHEN A FIRE STARTS:

While a fire is still in its initial stages, try to put it out yourself. Slowly and evenly cover the burning object with the fire extinguisher's powder. Don't aim the powder directly on the flame. When using water soak the object and the surrounding area.

TO ESCAPE A FIRE SAFELY:

Stay close to the floor to avoid breathing in smoke which rises.

FIRE FIGHTING ADVICE:

The Fire Department is able to assist with all fire related disaster prevention advice. Contact them to discuss fire fighting methods and maintenance of fire extinguishers, their purchase, etc.

FIRE DEPARTMENT: 822-8151

A recorded message is also available providing information on outbreaks of fires in the city district.

RECORDED TELEPHONE SERVICE: 822-9922

MEDICAL EMERGENCY:

When emergency treatment is needed because of sudden illness, serious injuries due to traffic accident, gas poisoning, serious burns etc., call 119 and an ambulance will be sent. However, an ambulance will not be sent when the injury or illness is slight. In this case, a taxi or car should be used to get to the hospital.

DIALLING 119:

119: Shobokyoku desu. Kaji desu ka? Kyukyu desu ka?

(Fire department. Dou you have a fire or a medical emergency?)

You: Kyukyu desu.

(Medical emergency.)

119: Kega desu ka? Byoki desu ka?

(Injury or illness?)

You: eg. (Name) ga byoki desu.

(X is ill.)

119: Basho to namae wo oshite kudasai.

(Please tell me your location and name.)

You: (NAME) desu. (AREA NAME) -cho(BLOCK NUMBER)chome(BUILDING NUMBER)ban(APT NUMBER)go desu.

119: Ima tsukatte-iru denwa bango wo oshietekudasai.

(Please tell me the number of the phone you are using now.)

You: (Number) ban desu.

119: Wakarimashita. Kyukyusha ga sugu ni ikimasu.

(Okay. An ambulance will be there soon.)

*When you are calling an ambulance for someone else, go out into the road when you hear the sirens to give directions.

POLICE:

Dial 110 to contact the police if you are involved in, or witness, a traffic accident or a crime. Keep calm and tell the police your name and the place and the nature of the accident or crime.

STORM AND FLOOD DAMAGE:

Typhoons are most frequent in Kochi during autumn. Most damage is caused by heavy rain that occurs in the rainy season starting in June. In preparation for a typhoon, the following precautions should be taken:

Listen to TV and radio weather reports and disaster reports.

To prepare for power cuts, have a flashlight, candles, porable battery operated radio etc.

In case of evacuation, know where your local evacuation area is.

Make sure you know how to contact others in your neighbourhood.

Have cash, bank account books, seals and valuables collected together to take with you.

Have drinking water, food rations, first aid supplies etc. at hand.

Inspect roof (tiles or corrugated roofing), windows, shutters, antennas and signboards etc., to make sure they are not loose.

Clean out drains and gutters to ensure good drainage.

REPORTING DAMAGE:

KOCHI CITY OFFICE: 822-8111

FIRE DEPARTMENT: 822-8151

EARTHQUAKES:

Japan is subject to frequent and occasionally violent earthquakes.

IN CASE OF AN EARTHQUAKE:

Protect yourself...Powerful earthquakes last for about one minute, so take cover under a strong table and watch out for broken glass and flying debris.

Deal with fire quickly...Turn off gas stoves and heaters.

Confirm emergency exits...Open front door and room doors.

Do not run outside in the confusion...There is the danger of flying and falling objects.

Extingush fires quickly

Do not go near narrow roads, walls, fences, cliffs or rivers.

Be careful of landslides and tsunamis.

Help neighbours...Assist in taking care of the injured.

Escape on foot with only the bare essentials...Never use a car to escape. Only take water, first aid supplies, torch and essential valuables. Wear durable footwear.

Calmly obey TV and radio emergency information broadcasts.

DISASTER PREVENTION:

Always have a disaster pack prepared and in an accessible place. This should include: water, first aid pack, radio and flashlight.

Take measures to prevent large objects such as cupboards and wardrobes from falling over: Fasten them to the wall and secure objects within.

Prevent Fires: Close gas valves when not in use. Install a fire extinguisher and learn how to use it.

Make sure the whole family knows the drill in case of an earthquake: Rendez-vous point and route to it, fire prevention, individuals' assigned roles.

FOR MORE DETAILED INFO ON THE IMMINENT NANKAI EARTHQUAKE CLICK HERE